Does Amazon have a 24 hour customer service?

We consider each contact an opportunity to advocate for customers and provide support via phone, email and chat 24/7.

What is the Amazon password?

If you’ve forgotten your password, you can reset it by going through our password assistance process on our website. To reset your password: Go to Password assistance. When prompted, enter the email address or mobile phone number associated with your Amazon account and select Continue.

What is my Amazon PIN code?

An Amazon Prime Video PIN allows you to set parental controls to monitor what your kids watch, as well as to prevent unauthorized purchases. You can create the five-digit PIN in a browser on your desktop or on a mobile app. You can set up viewing restrictions or establish a PIN requirement for each purchase.

What do I do if a company won’t refund me?

If you can’t get the support you need from the retailer in the form of a refund, repair or replacement, you can file a complaint with the company. If that still doesn’t help, you can contact the Consumer Ombudsman. They’ll aim to help resolve your dispute within 10 working days.

What happens if you don’t get your refund from Amazon?

If the standard time-frame as mentioned in the above table has expired and you have still not received the refund, please contact your credit or debit card issuer or your bank for more information. Refunds will not be processed in cash. Refunds can be processed via paper cheque only in exceptional cases.

What is OTP mean on Amazon?

Due to the value of some items, a one-time password (OTP) is required on delivery for some orders. An OTP adds an extra layer of security to your packages.

What is online customer service?

What is online customer support? Online customer support is the process of answering customer questions digitally using tools; such as email, social media, live chat and messaging apps. Online customer service has a few key benefits: Customers can get more immediate on-the-spot help.

How do I report a scammer?

The Federal Trade Commission (FTC) is the main agency that collects scam reports. Report the scam to the FTC online, or by phone at 1-877-382-4357 (9:00 AM – 8:00 PM, ET).

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